Complaints Process
If you’d like to raise a complaint or feel uneasy addressing your concerns with your adviser, you may contact us via the following methods:
- Call us on 04 568 8996 between the hours of 9am–5pm Monday to Friday
- Email us at info@insuranceadvicecompany.nz
- Write to us at 9-11 Kings Crescent, Lower Hutt 5010, addressing your letter to the attention of Benn Florance